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With over 35 years of experience, the TriMech Group offers a comprehensive range of design, engineering, staffing and manufacturing solutions backed by experience and expertise that is unrivalled in the industry. The TriMech Group's solutions are delivered by the divisions and brands shown here, use the links above to visit the group's websites and learn more.
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SOLIDWORKS

Customer Feedback

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We use Feefo (the global feedback engine) to gather anonymous but certified genuine reviews from our customers.
Review Date
Rating
Product
Review Details
Essentials Training
Essentials Training
Mia was very knowledgeable and was always able to help with any issues I was having, I was well prepared after her instruction.
Support
Teija
Jordan
Stephano

All been excellent
Essentials Training
Mia (Richardson i believe) was top notch, 100% friendly, polite and always knowledgeable. I would totally recommend her. She had no issue answering any questions or solving any and all issues throughout the course.
Simulation Training
Support
Positive, made a point of helping us when it worked for us
Simulation Training
All support engineers have dealt with my issues promptly and well, even under time pressures.
Thanks guys
Essentials Training
Saeed was a very well informed trainer who ran the course at very good pace that enabled the course to flow well across the 4 days but also allowed any questions to be asked if required. He was also excellent at troubleshooting during the exercises when required.
Support
Prompt, polite, easily understood and quickly resolved problem.
Support
The support engineer had good product knowledge and depth
Visualize Professional Training
Very helpful and easy to talk to.
Essentials Training
Couldn't recommend Mia enough, her knowledge and course delivery was one of the best i have seen.
Support
Essentials Training
From enquiring about buying a perpetual licence to attending the 4 day essentials course, I have been thouroughly impressed with the level of support. There seems to be no such thing as a a stupid question, which is reassuring to a noob. My install didn't quite work first time, so someone took over my laptop and put it all to rights.

The training was great fun and everyone on our course had differing experience, comfort zones and weaknesses. Sam made a fantastic job of guiding us all through a very dense syllabus and made sure we got the salient points without patronising. Sam is a skilled teacher.

Having to fund my solidworks journey personally, it might be a little while before I come back for more, but I certainly will. The CAM packages are very interesting.

To the whole team at Solid Solutions: thanks guys, I really appreciate it.

Joolz
Sheet Metal Training
Excellent presentation and assistance when i came across issues
Drawings Training
Certification Day
Very knowledgeable and helpful. Shane made me feel much more confident going into the CSWA exam.
Sheet Metal Training
They were excellent and very helpful.
Support
Essentials Training
Very nice and friendly, couldn't ask for better trainer for the week.
Essentials Training
He was clear, helpful and patient with all of those being taught. The pacing was brilliant.
Support
Support
Support
Support
Weldments Training
Support
ery Helpful service :)
Support
Quick and successful response
Support
He was very supportive. Answered all the questions without a doubt. Helped to resolve the issue very quickly.
Support
Paul V was very help and calm and easy to talk to.
Support
Support
Very friendly and helpful
Support
He was Excellent, thank you. :)
Support
Support
Support
Very patient and a methodical approach in finding a solution to the bug in the software.
Support
Support
Very helpful, knows his SW really well.
Support
Not very helpful, a far cry from support I have received before from Solid Solutions and I am concerned that their acquisition by Trimech has effected the quality of their support going forwards.
Feedback Response: Hi, thank you for taking the time to provide feedback here. I am sorry that you were not satisfied by the responses to your query on this occasion. We will contact you directly to find out more.
Fin
Support Team Development Manager
Essentials Training
The course trainer did a great job breaking down all the sections of the course showing how to use good design intent and the benefits of doing so.
Inspection
very knowledgeable
Feedback Response: Service rating : -
Product : Hello, thank you for taking the time to leave feedback, I apologise that there were issues with connecting at the start of the course.
The email sent out on confirmation of your place on a course talks about recommendations for when sitting virtual training, this includes mentioning having a double monitor set up.
The resolution of the virtual machines can be manually changed per machine, if you let our instructors know it can be adjusted to suit your setup | Lauren - Training Desk Manager
Essentials Training
Our instructor, Tom Winnfield, was so helpful and easy-going, guiding us through all the learning modules and helping with any doubts we had. Highly recommend!
Visualize Standard Training
I wanted to express my sincere appreciation for the excellent SolidWorks Visualize training session delivered recently at Fareham, Hampshire. Joseph demonstrated an impressive level of expertise, explaining all features with clarity and confidence. His ability to answer every question, no matter how detailed, or simple, instilled real confidence in using the software effectively.
The pace of the session was well-judged, and Josephs approachable style made the day both engaging and enjoyable. I left the course with a much stronger understanding of Visualize and valuable techniques I can immediately apply to my projects.
Overall, an outstanding training experience, delivered by a truly skilled and knowledgeable instructor.
The lunch was also Fantastic!
Many thanks.
Simulation Training
Essentials Training
Very good at communicating and problem solving.
CAD Essentials for CAM Users Training
Very well delivered, the trainer's instructions were clear and he was very patient with the group
CAD Essentials for CAM Users Training
Sam Jarvis was my instructor. He has an unbelievable knowledge of Solid works. Patient, helpful and easy going. If you stuck, he takes time and explain it until you understand it! will go above and beyond to teach you the knowledge you require. 1000% would learn from him again!!
Essentials Training
Excellent trainer, very knowledgeable and explained all of the course content thoroughly.
Essentials Training
Nice and clear, consistently paced and easy to understand. Professional and knowlegeable of subject.

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