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SOLIDWORKS

Customer Feedback

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We use Feefo (the global feedback engine) to gather anonymous but certified genuine reviews from our customers.
Review Date
Rating
Product
Review Details
PDM Professional Training
Dylan was very knowledgeable on the PDM Administration tool and process. He was able to answer all questions relative to the topic. The course was delivered clearly and at a comfortable pace.
Essentials Training
Essentials Training
Matthew East was our Course trainer/ Support engineer he was very thorough on the explanations and was very helpful with any and all questions asked, his enthusiasm really made the course more enjoyable
Simulation Training
Essentials Training
Excellent support from Matt throughout the whole process. For me, this was a great introduction to SolidWorks.
Surface Modelling Training
Essentials Training
My Course was delivered by Herwan Cedric Boly
An absolute gentle man, who clearly enjoys his job.
Herwan showed great knowledge of the solidworks software and is clearly a valuable asset to the solidsolutions brand.
Whatever you paying him its not enough..
Essentials Training
The training was delivered at an excellent pace, and the instructor catered to all attendees and had a great attention to detail.
Essentials Training
Advanced Part Modelling Training
Mia was great - very knowledgeable and helpful, easy to talk to and approach with an issue, and ensured we were all happy before moving on to another topic.

She even brought in Brownies! But I promise that had no affect on the 5* review...
Essentials Training
n/a
Essentials Training
My trainer was excellent and explained everything in an easy-to-follow manner.
Support
Great, solved issues quickly
Assembly Modelling Training
Sheet Metal Training
The course was well laid out, and the instructor's pace was very easy to follow. The instructor instantly jumped on my PC whenever I was struggling to follow. Overall, I learnt a lot of useful tools that will speed up my design process.
Support
Support
Support
All the support engineers are brilliant. Never had an issue with The Swood Team. Very knowledgeable and cheery. It's a pleasure to speak to them.
Essentials Training
Knowledgeable, reactive and patient with support requests during the course.
Support
Fast and efficient response.
Sheet Metal Training
Advanced Part Modelling Training
I Had Tom Winfield. He was extremely helpful always happy to pause if you were struggling while also keeping a great pace.
SWOOD Design Training
any and all questions answered promptly for any problems we may have had.
Support
Essentials Training
PDM Standard
Excellent support and explanation of the technical solution
Support
greay guy, went above and beyond for us.
Support
Composer Training
The course lead, Alex, presented the information at a good pace, and ensured that any questions or queries were answered and understood before moving on with the material.

The equipment that was used during the course was also of excellent quality.
Drawings Training
The trainer technically knew SolidWorks, but seemed somewhat unfamiliar with the training material. The trainer was difficult to follow at times as they had quite a thick accent, spoke very quickly and there were a lot of extra words that did not add anything to what was being said.

Having done a few courses now, SolidSolutions training has been good. The SolidWorks learning material and the presentation has been good.

It is my view that this particular trainer has room to improve their English presenting skills.
Feedback Response: Service rating : Good Afternoon, Thank you for taking the time to leave feedback, I apologise this wasn't up to the usual standard of our training course. I will follow up over email for more details | Lauren - Training Desk Manager
Product : Good Afternoon, Thank you for taking the time to leave feedback, I apologise this wasn't up to the usual standard of our training course. I will follow up over email for more details | Lauren - Training Desk Manager
Composer Training
Very informative and helpful.
Composer Training
Composer Training
I recently completed the Solidworks Composer Training course delivered by Solidsolutions at ABB Stonehouse, and I'm pleased to provide this feedback.
The course material was brilliant and covered all the essential aspects of the software comprehensively. The content was well-structured and easy to follow, making it accessible for learning the key functionalities of Solidworks Composer.
The delivery of the training was extremely well executed. The trainer was excellent—knowledgeable, engaging, and able to explain complex concepts clearly. Their expertise and teaching approach made the learning experience both effective and enjoyable.
Most importantly, I can see great practical use for this software here at ABB. The skills and knowledge gained from this training will be valuable for our work, and I'm confident it will enhance our capabilities in technical documentation and visual communication.
I would highly recommend this training to colleagues who could benefit fro
Composer Training
Support
provided concise and accurate solution to the problem reported
Weldments Training
Essentials Training
Assembly Modelling Training
Joe was excellent, he has great knowlegde of solidworks, answered everybodys questions really well, was very patient and delivered a great training course.
Assembly Modelling Training
Pace seemed a little quick at times but then there was plenty of room for questions.
Essentials Training
DriveWorks Pro Essentials Training
The initial email supplying the course entry link had not reached my inbox, so after sending an email to the support team, they responded within 5 minutes and meant i didn't miss any of the course content before i was able to join.
Essentials Training
Elizabeth was excellent. Very knowledgeable, approachable, adaptable and professional. The group I was in had a mixture of skills and abilities, but at no point did I feel I was being left behind.
I could freely ask questions, confident that I would not feel stupid, and that Elizabeth would answer any questions I threw at her thoroughly and in a way that best suited my understanding.
I had a few technical issues on one of the days (virtual classroom), but Elizabeth ensured I did not miss any learning, and offered to run through lessons again to ensure I gained the most from the course. Could not have asked for a better teacher!
Sheet Metal Training
SWOOD Design Training
Absolutely brilliant. Couldn't have asked more from them. Very thorough and great at explaining things. All questions answered! Highly commend everyone involved.
Essentials Training
Essentials Training
Sam, the lecturer, was extremely engaging and delivered the material in a clear, easy-to-understand way, while keeping the sessions fun and interactive.
Support
Support
The support engineer provided a clear and direct explanation regarding the limitations of balloon formatting within SOLIDWORKS. Overall, the support engineer handled the query well, providing an honest and technically accurate explanation. However, the underlying software limitation remains a challenge for streamlining detailed assembly documentation.
PDM Professional Training

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