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With over 35 years of experience, the TriMech Group offers a comprehensive range of design, engineering, staffing and manufacturing solutions backed by experience and expertise that is unrivalled in the industry. The TriMech Group's solutions are delivered by the divisions and brands shown here, use the links above to visit the group's websites and learn more.
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SOLIDWORKS

Customer Feedback

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We use Feefo (the global feedback engine) to gather anonymous but certified genuine reviews from our customers.
Review Date
Rating
Product
Review Details
Support
She was great
Support
Frank was brilliant. His product knowledge and customer service was exceedingly good. Thanks again!
Support
Support
Support
Support
rapid and effective intervention , Thank you Caitlin
Support
He is good at what he does.
Support
Friendly and helpful support engineer, would definitely recommend, sorted out my problem.
Support
Didn't solve the problem and didn't know what specific SW licenses we have.
Feedback Response: Hi, thank you for taking the time to provide feedback here. I am sorry that you may not have been satisfied by your recent support experience and will contact you directly to better understand your feedback.
Many thanks
Ed Mellin
Customer Support Manager
Support
Sheet Metal Training
Shane was very good and patient.Deffinitely made course even better
Sheet Metal Training
Essentials Training
really good, Samuel was very intelligent around the uses and functions of Solid Works and explained everything clearly. He answered all questions and provided reasons as to why somethings had to be done a certain way.
Sheet Metal Training
Niamh was a brilliant teacher.
Essentials Training
Support
Essentials Training
Sophie was great. Everything was explained clearly and help was offered whenever needed. She would check on our progress throughout the lessons and help us if needed
Essentials Training
A knowledgeable trainer who is willing to go out of his way to support you.
Essentials Training
Nice, Friendly and very knowledgeable on the software. It was great to spend the week learning from him.
CAD Essentials for CAM Users Training
Herwan was a great teacher, he was very knowledgeable and was always there to help when required
Support
Support
Support
Support
Very helpful
Sheet Metal Training
Jordan is very patient and descriptive when teaching the courses. Jordan is also passionate to help everyone and give any extra information asked.
Sheet Metal Training
They was very helpful and demonstrated the course very well. They where engaging and helped along the way through lessons and exercises.
Visualize Standard Training
Leo is an experienced and knowledgeable trainer willing to help. It was a pleasure to participate in the course.
Refresher
Good course ,theres a lot of information to be covered in 4 Days but the explanations and excercises are good and the course was well presented
Refresher
During the course, my instructor zipped through the material in 4.5 hours each day (including breaks totaling 1.5 hours a day) and didn't provide us with any examples that might relate to what each student is doing in their job. I would have expected the instructor to get to know each student a little bit to be able to give examples of when specific techniques might be used within our roles. Especially seeing as there was only 1 other student on the sessions I participated in.

It was nice to be able to ask questions live whilst the course was ongoing, however the answers I received from my instructor were quite shallow. It seemed like the answers he was providing were only to keep the session moving forward instead of actually assessing if we had understood everything he was saying.

The course contains exercises that we were to complete within the "breaks". We were given a couple of exercises that the instructor recommended that we do if we weren't able to do the
Feedback Response: Service rating : Thank you for taking the time to leave feedback, I am sorry to hear the course was not up to our high standards. I will follow up with you over email | Lauren - Training Desk Manager
Product : -
Advanced Part Modelling Training
Very knowledgeable and delivered the course confidently whilst answering any questions.
Essentials Training
I found the course trainer was very professional in his delivery of the course. The course trainer was also very helpful with any question/queries that any of the trainees had during the course.
Essentials Training
I found the course trainer was very professional in his delivery of the course. The course trainer was also very helpful with any question/queries that any of the trainees had during the course.
Essentials Training
I found the course trainer was very professional in his delivery of the course. The course trainer was also very helpful with any question/queries that any of the trainees had during the course.
Essentials Training
Very well suited to the position and took us through the content in a very structured and logical way. I would recommend to anyone using this.
Support
Advanced Part Modelling Training
Elizabeth did a very good job in getting the group to engage during the course and was a very good tutor.

No question was too difficult and Elizabeth also provided some insight into how she starts modelling, which for someone, who has just started to use Solidworks, these tips were invaluable as well as the course material.
Drawings Training
I attended the drawings course in June, and this is my 4th course with Jose. He is a great teacher that is very accommodating to peoples learning needs. He teaches in a methodical and practical approach that is easy to follow.

We managed to make good time and Jose added in some test exam questions which I personally thought was a great touch.
Advanced Part Modelling Training
Very knowledgeable and confident.
Visualize Standard Training
Support
Not only was the service quick, but the communication was also excellent, and the results were exactly what I needed — if not better. It's rare to find such a responsive
API Advanced
Experienced with detailed explanation and patience. With good time management in the course.
Electrical Routing Training
CAD Essentials for CAM Users Training
Surface Modelling Training
Support
The support engineer who handled my case was brilliant. With very little input they narrowed down onto exactly what I needed and delivered a solution within mere minutes with ample details so I could wrap up my incident right away. I am very thankful for the patient and detailed assistance!
Support
Support engineers are always on the ball . They know what they are doing and always sort out any problems quickly & efficiently .
Essentials Training
He was friendly, knowledgeable and clear in his instruction. He was very helpful and was happy to answer questions on Solidworks related subjects, not directly associated with the course syllabus. Any questions he was unable to answer he said he would get back to us. So far I have not heard back, but it has only been 3 days since the end of the course.
Drawings Training
Support

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