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SOLIDWORKS Customer Feedback

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Review Date
Rating
Product
Review Details
Support
Polite & Friendly, Mike went strait to the problem & sorted it without delay.
Sheet Metal Training
Course instructor knew the subject well.
Assembly Modelling Training
Great knowledge, good teaching technique and very personable!
Essentials Training
Instructor was keen to pass the knowledge but it was his first training sesion so it was a little bit chaotic.
Support
He was professional and very patient explaining lots of thing to a complete novice.
Support
Sadly it is one of the limitations of SOLIDWORKS. If you split a face you have to add a duplicate decal to restore the isolated section.
Support
prompt response. always go the extra mile to help
Support
AS HELPFUL AS ALWAYS
Support
The support engineer was exceedingly helpful - much appreciated.
Support
Most efficient and professional and sorted out my problem quickly.
Certification day
The instructors taking the Certification Days that I attended were Jason McGale and Lauren McClelland, and they were exemplary throughout. They are very knowledgeable, very approachable and were a pleasure to be working with.
Drawings Training
Welll presented
Didn’t go too fast
Eager to help and explain
Far better pace than last time I did this course
Support
Quick and helpful response to our technical queries.
Visualize Standard Training
Richard, the course instructor, has delivered a very targeted and focused session with proper modelled models.
Drawings Training
Jon was a great instructor, helping everyone when they needed and made the case studies and exercises easy to follow.
Simulation Training
Relaxed course despite the weight of content being taught. Informative and helpful instructor with an obvious depth of product knowledge.
Support
Admitedly this is probably not their fault, but it has taken three days to sort out my problem. Very friendly and polite staff though.
SWOOD Design Training
Very knowledgeable in the subject matter and able to help with any situation that came up even things that were really specific. Went above and beyond in relation to solving a problem.
Essentials Training
The instructor delivered the course very effectively, with adequate time allocated for practice exercises as well as questions. The content made interesting with relevant examples and real-life situations where SOLIDWORKS can be useful.
Essentials Training
I found the course very beneficial & the trainer was very helpful
Support
Swift response and problem solved.
Support
ALL ROUND EXCELLENT SERVICE
Essentials Training
Great teacher, I learned a lot
Support
Very helpfull
Essentials Training
The Course Instructor delivered the course really well and he was helpful whenever I was stuck on a problem
Essentials Training
The training I received was excellent and the delivery was very good also. The trainer is an asset to Solid Solutions. The training environment is absolutely perfect and the refreshment facilities were a nice touch.
Support
solved the issue quickly.
Support
Tom solved my problem within minutes and even give me a few other options to get the best tool path! Top work.
Essentials Training
The venue was very nice and clean. However the instructor to the course did not seem to have any on the job/ real world experience of SOLIDWORKS. Unfortunately when paying £1700 a course I would expect a bit more from the course/Instructor. I do appreciate that everyone has to start somewhere.
Support
Very easy to get on with. Very understanding of what we need and what would help us use the software better.
Informal approach which definatley. Makes it easier to take in what is being said and explained.
Thank You
Support
Really well explained answer. Took time to run through some more complex features. Very helpful. Would certainly tell a colleague or friend to ask for Will again.
Flow Simulation Training
Yes I would recommend and use them again.
A patient and knowledgeable trainer.
Support
answer my question quickly and helpfully
Support
The support engineer got to a solution quickly and explained how I could fix the problem in the future.
CAM Standard
Stephen knowledge and instruction are top notch. Easily went through real world problems. Nicely paced. An excellent learning environment.
Support
He was !!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Support
A common reoccurring problem, but was recently resolved and been working well ever since.
Support
It's a great piece of kit & the chaps were very knowledgeable :)
Simulation Training
Graham was knowledgeable, friendly and helpful.
Essentials Training
The trainers are well experienced with good teaching skills. They were also helpful throughout the training to ensure every part of the course is well understood.
CAM Standard
Attended a CAM Works training course. My instructor covered all topics in a manner that I understood clearly.
Weldments Training
clear presentation
Drawings Training
Knowledgeable and helpful trainer. Highly recommended.
Essentials Training
Very professional in approach and teaching methods
Electrical 3D Training
Course Instructor took time to answer any questions & ensured that everybody understood lessons, before moving onto next lesson.
Sheet Metal Training
Great lesson and learned a lot of new skills. The trainer has great knowledge and guides us through the course in a professional manner.
Essentials Training
Very knowledgeable trainer and great course
Essentials Training
Competent, capable. Excelled in meeting the training requirements of experienced designers and CAD novices concurrently on a single course.
Support
Steve had an instant solution to the problem and escalated it with sales immediately
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