Products

What Our Customers Say

  • I cannot recommend Solid Solutions Ireland highly enough. They give a great service and are very knowledgeable on all aspects of SOLIDWORKS. As a freelance operator Solid Solutions Ireland gave me great…

    Paul Cullen, Owner, Paul Cullen CAD Drafting, SOLIDWORKS 3D Modelling

  • Dealing with Joe Coogan & Stephen Burke on getting up to speed with an enhanced EPDM system to our company. Both have been easy to deal with & very professional in there approach to understanding the…

    Martin Fitzgerald, SOLIDWORKS CAD Resource Manager, OpenHydro

Support Overview

You can reach technical support by phone at + 353 1 2974440 or by email at: support@solidsolutions.ie

Solid Solutions Ireland prides itself on offering superior technical support

One way we do this is by having a knowledgeable, responsive technical support team. Each technician is a Certified SOLIDWORKS Professional in addition to being certified by SOLIDWORKS for training and support in and is monitored monthly on their performance. They're responsive, friendly and best of all, helpful.#

 

The Solid Solutions Commitment: If our product specialists are helping other people when you call, they'll get back to you within an hour! Our commitment is quality, reliable, friendly service.

 

How should you use Technical Support?

If you require technical help you can simply call us, or email us with your question. When you call be sure to remember to tell our support staff your name and the company you're calling from. In addition, our Product Specialists also need to know:

Your SOLIDWORKS serial #

Where can you find this information?

Under the Help Option, choose 'about SOLIDWORKS' and it will give you this information.

Should you not have a current Subscription service please contact us and we can give you details on obtaining one.

FAQ's

    • MY.SOLIDWORKS

      Creat your account my.solidworks.com and register your serial number on the website. Keep up to date with all current versions of the software and what is happening in the SOLIDWORKS Community. http://my.solidworks.com/

    • System Requirments

      If you ever have a query on what graphics card is supported, Hardware requirements, Anti-Virus Software to use for the version of SOLIDWORKS you are using you will find out all at http://www.solidworks.com/sw/support/hardware.html

    • Downloads for Latest release of SOLIDWORKS

      To download the latest version of SOLIDWORKS please click on the link, make sure you have created you account and registered you licence first. Contact 01 2974440 if you have any difficulties. http://www.solidworks.com/sw/support/downloads.htm

    • SOLIDWORKS Student Design Kit 2015

      To download the SOLIDWORKS Student Design Kit go to this link http://www.SOLIDWORKS.com/sw/education/SDL_form.html Use your new School Code the was supplied via email to the school and add your relevant details in the empty fields.