What Our Customers Say

  • I cannot recommend Solid Solutions Ireland highly enough. They give a great service and are very knowledgeable on all aspects of SOLIDWORKS. As a freelance operator Solid Solutions Ireland gave me great…

    Paul Cullen, Owner, Paul Cullen CAD Drafting, SOLIDWORKS 3D Modelling

  • Dealing with Joe Coogan & Stephen Burke on getting up to speed with an enhanced EPDM system to our company. Both have been easy to deal with & very professional in there approach to understanding the…

    Martin Fitzgerald, SOLIDWORKS CAD Resource Manager, OpenHydro

Subscription Services

Program Benefits of SolidWorks Subscription Services

Technical support services
SOLIDWORKS Subscription Services provide you with live technical support supplied by SOLID SOLUTIONS IRELAND. Support services include telephone assistance about product features, menu commands, installation issues, and troubleshooting.

Knowledge Base
Search a comprehensive library of Technical Articles, Help Topics, Tech Tips, Tech Alerts, Macros, and Best Practices, all written and reviewed by our SOLIDWORKS experts. Whenever you need information be confident that the answers are at your fingertips.

Software upgrades and enhancements
Get automatic upgrades to current versions of SolidWorks software, including new releases and service packs. Email notification keeps you on top of important news, service requests, and the latest software updates.

Customer Portal and MySolidWorks
The place to get the best answers to your questions about SOLIDWORKS in one location. Stay current, sharpen your design skills, and share your expertise all from the convenience of your mobile device or desktop!

Solid Solutions Ireland prides itself on offering superior technical support

One way we do this is by having a knowledgeable, responsive technical support team. Each

technician is a Certified SolidWorks Professional in addition to being certified by SolidWorks for

training and support in and is monitored monthly on their performance. They're responsive,

friendly and best of all, helpful.


The Solid Solutions Commitment:

If our product specialists are helping other people when you call,

they'll get back to you within an hour! Our commitment is quality, reliable, friendly service.


How should you use Technical Support?

If you require technical help you can simply call us, or email us with your question. When you call be sure to remember to tell our support staff your name and the company you're calling from.

In addition, our Product Specialists also need to know:

Your SolidWorks serial #


Where can you find this information?

Under the Help Option, choose 'about SolidWorks' and it will give you this information. Should you not have a current Subscription service please contact us and we can give you details on obtaining one

Subscription Service Benefits Summary

  • Live Technical Support from our certified support team.
  • Automatic upgrades to the most up-to-date version of SolidWorks.
  • SolidWorks Customer Portal access to information, forums, webcasts, partner discounts, and e-learning.
  • SolidWorks Support Add-in product with exclusive content for subscription customers
  • SolidWorks Knowledge Base access to Articles, Help Topics, Tech Tips, Tech Alerts, Macros, and Best Practices.
  • FREE access to SolidWorks testing and certification to help you become a Certified SolidWorks Professional (CSWP).

Why invest in Subscription?

To maximize your design team's current and future opportunities, it's paramount to maintain an up-to-date design and development environment that keeps you competitive and improves your operational efficiency.

The SolidWorks Service Program offers a smart, flexible way for you to protect your investment in SolidWorks solutions.

Products included:

Purchasing a subscription provides you with
valuable support resources for any of the following products:

  • SolidWorks 3D CAD
  • SolidWorks Simulation
  • SolidWorks Enterprise PDM
  • SolidWorks Composer™
  • SolidWorks Sustainability
  • Any SolidWorks add-on you purchased

For Further Information Contact us on 012974440 or email